Muzak: is it music or torture?
Saturday, August 22nd, 2009I’m appaled: I just realised that, according to statistics, I’m destined to spend roughly 1.2 years on hold. And, yes, that means that I’ll have to listen to unbearable Muzak, interrupted every few seconds by a lovely electronic voice that will repeatedly reminded me that “Your call is important to us, please stay on line” or the more prosaic “Your estimated time of wait is…”
But where did the idea that music could calm upset consumers come from? Simon Morrison, a musicologist at Princeton University, says that it may very well be Erik Satie’s fault, as he became obsessed with the idea that music could no longer communicate to the audience and decided to write “furniture music” (musique d’ameublement).
Newsweek just dediceted an article to this somewhat sensitive (at least for musicians) topic. To read…
To listen to some Satie (way better than any Muzak), here is Francine Kay in some of his most famous works.

